What will we do for you? We have a C.L.E.A.R (Connect, Listen, Engage, Advocate & Repeat) social philosophy. We know that word-of-mouth recommendations are central to every company, big or small. It was word-of-mouth around town that brought companies their first customers.
As businesses grew, word-of-mouth communication expanded to include direct mailers, public communications, TV ads, and other methods. Customers became outsiders to this traditional one-way communication method of advertising. Social media does away with this divide, enabling businesses and their customers to talk with one another.
We work closely with your company to implement a customer-centric approach to social media. We offer a closed loop approach based on methods such as P.E.S.T.E.L (Political, Economic, Social, Technological, Environmental and Legal) analysis and the 3 C’s (Customers, Company, Competitors).